Scheduling & Reservations

All service requests must be submitted through the Rainy Day Pets Client Portal.

For accuracy, documentation, and scheduling efficiency, we do not accept booking requests via text message, email, or social media.

Once submitted, requests will be reviewed and confirmed based on availability.

A valid credit card must be kept on file in order to submit and confirm service requests. No exceptions.

Requests submitted less than 24 hours in advance are considered last-minute and are subject to availability.

Same-day requests may incur a Same-Day Surcharge.

Availability for last-minute bookings is never guaranteed.

All new clients must complete a Meet & Greet prior to the first service.

Rainy Day Pets cannot enter a home or begin care without a completed Meet & Greet. No exceptions.

Administrative questions and scheduling assistance are handled during standard business hours.

For pets currently in our care, urgent matters are monitored and addressed promptly.