New Client Sign-Up Process
Getting Started with Rainy Day Pets
Before services begin, all clients must create an account in our secure online Client Portal. This allows us to collect important information to ensure safe, personalized, and reliable care for your pet.
Meet & Greet (Required)
All new clients are required to complete a Meet & Greet prior to their first service.
- •Meet you and your pet
- •Review your pet's routine and care instructions
- •Go over feeding, walking, and medication details
- •Confirm home access instructions
- •Ensure your pet feels comfortable with us
This step is essential to providing safe and consistent care.
Veterinary Authorization
All clients must complete a Veterinary Release Form within the client portal.
In the event of a medical emergency, Rainy Day Pets is authorized to seek veterinary care if you or your emergency contact cannot be reached.
We will always attempt to contact you first.
Clients may indicate a monetary limit for emergency care.
Required Information Before Services Begin
The following must be completed and up-to-date:
- •Client profile
- •Pet profile
- •Current vaccination records
- •Emergency contact information
- •Veterinarian details
- •Signed service agreement
Services may be declined if required documentation is incomplete.
Professional Standards
Rainy Day Pets maintains high standards of safety, reliability, and professionalism. All caregivers are carefully selected and trained to provide consistent, attentive, and compassionate care.